FREQUENTLY ASKED QUESTIONS
Note: We are not the official source
Clickworker
This is a general logging in issue with clickworker UHRS and there is nothing to worry about it. You can follow the below methods:
1. Try logging in from a different browser or incognito mode.
2. Clear your browser history for the last 24 hours and then try to login in
3. Or just wait for a few hours and try logging in again. This should resolve the issue.If the issue still persists, you can mail to help@clickworker.com
This is a general logging in issue with clickworker UHRS and there is nothing to worry about it. You can follow the below methods:
1. Try logging in from a different browser or incognito mode.
2. Clear your browser history for the last 24 hours and then try to login in
3. Or just wait for a few hours and try logging in again. This should resolve the issue.If the issue still persists, you can mail to help@clickworker.com
This usually happens if you haven’t confirmed your data changes. While creating a clickworker account and updating the profile, clickworker sends a mail with subject “Confirm your clickworker account important data changes”. Search for this mail and just click on the link to verify. Once it’s done, the payment on hold status will disappear.
Note: If it still doesn’t disappear after following the above steps then please send a mail to help@clickworker.com
They usually pay in 28 days after each week of your work. For a detailed explanation, please check the below video.
Note: The video is in Hindi.
Add English USA as native/mother tongue in language settings. This will provide more hitapps. If it’s not possible then mail to the clickworker support team help@clickworker.com asking for the same
As per the current rule any household can have 3 Clickworker accounts and not more than that. And all accounts should be used by a different person/device.
Please wait for 2-3 working days as it can take some time to process payment. If you still don’t receive the payment then it’s good to mail the clickworker support team.
Payments can delay due to a various reasons. So if the payment is not made on Thursday, don’t panic. Wait for next Thursday and you will be getting paid the entire amount.
This usually happens because of 2 reasons:
- You have been inactive for more than 30 days.
- The usual id expiration which can happen in every few months.
Solution: You should mail to the clickworker support team telling them about the issue and asking to renew your account.
Note: If you are accessing UHRS through any other vendor(Oneforma, Teemwork, Datamime, Quadrant etc) then please mail to the respective support team.
What we have observed is payoneer is a better mode of payment than paypal because of 2 major reasons:
- Better exchange rate: This means you will always get more money than you have got in Paypal.
- Faster Bank Transfer: They usually transfer within 48 hours. Mostly on the same day!
If you would like to know how to setup a Payoneer account and link it with clickworker, then we have a video guide which you can refer.
Note: The video is in English
The minimum balance required for a payout is 5 Euros
- Why my UHRS assessment score shows 0% even when I passed the test and also created the said live id?
Recently, clickworker team have started reviewing some assessments manually. So if you are seeing a 0% score then mail to help@clickworker.com stating the same and you will get access to your UHRS account.
Quadrant Resources
This is a well known bug of Quadrant website. If you are facing this issue then directly try logging into UHRS account with your newly created live id after 5-6 hours of account creation. You will be able to login and see tasks
It takes 24 hours for your account to be fully active. Check again after 24 hours and you will see a increase in the total number of hitapps.
Quadrant pays batch wise which means you might not receive the payment on the same day as your friend.
They usually start paying from 10th of every month and payment to all the workers can take as long as an entire month
For knowing the payment process more in detail, you can check the below video.Note: The video is in English
Yes, it is absolutely necessary to add your pan card details. Failing to do so will result in a 20% fee charged on your total payable amount.
Payoneer
If your Payoneer account is verified, you will receive a message shown in the image below:
Once you receive this message, there is no extra step needed. You might see some of the things shown below in the verification center:
But they are not required. you will still get your payment without all of these.
Oneforma
Minimum amount of earnings that can be transferred via PayPal /payoneer is $10 USD.
If your payment does not reach $10 USD, we will accumulate the amount until you reach the minimum to transfer the amount for a maximum of three months, otherwise transfer the amount in the fourth month.
Payments are completed between the 15th and the 25th of each month for projects completed the month prior.
Miscellaneous
Clickworker Support – help@clickworker.com
Teemwork Support – crowd@teemwork.ai
Teemwork Payment Support – crowdpay@teemwork.ai
Oneforma UHRS Support – dgs_uhrsprojecttasks@pacteraedge.com
Datamime Support – crowdsupport@zen3tech.com
Quadrant Support – crowdsupport@quadrantresource.com
