FREQUENTLY ASKED QUESTIONS

Note: We are not the official source

Clickworker

Why is it showing “Account is Disabled” while logging into Clickworker UHRS?

This is a general logging in issue with clickworker UHRS and there is nothing to worry about it. You can follow the below methods:
1. Try logging in from a different browser or incognito mode.
2. Clear your browser history for the last 24 hours and then try to login in
3. Or just wait for a few hours and try logging in again. This should resolve the issue.

If the issue still persists, you can mail to help@clickworker.com

Why is it showing “Main DB is unavailable” while logging into Clickworker UHRS?

This is a general logging in issue with clickworker UHRS and there is nothing to worry about it. You can follow the below methods:
1. Try logging in from a different browser or incognito mode.
2. Clear your browser history for the last 24 hours and then try to login in
3. Or just wait for a few hours and try logging in again. This should resolve the issue.

If the issue still persists, you can mail to help@clickworker.com

Why is it showing "Payment on hold" in my Payment Status?

This usually happens if you haven’t confirmed your data changes. While creating a clickworker account and updating the profile, clickworker sends a mail with subject “Confirm your clickworker account important data changes”. Search for this mail and just click on the link to verify. Once it’s done, the payment on hold status will disappear.

Note: If it still doesn’t disappear after following the above steps then please send a mail to help@clickworker.com

What is the payment process of Clickworker UHRS?

Why am I not seeing many hitapps on Clickworker?

Can we work on multiple Clickworker accounts?

My payable balance got deducted but I haven’t received the payment?

It’s already Thursday and I have not received clickworker payment. What to do?

Why it shows "Your account has been expired, please contact vendor manager to renew"?
This usually happens because of 2 reasons:
1. You have been inactive for more than 30 days.
2. The usual id expiration which can happen in every few months.
Solution: You should mail to the clickworker support team telling them about the issue and asking to renew your account.

Note: If you are accessing UHRS through any other vendor(Oneforma, Teemwork, Datamime, Quadrant etc) then please mail to the respective support team.

Which one is the better payment method to use in clickworker - Paypal or Payoneer?
What we have observed is payoneer is a better mode of payment than paypal because of 2 major reasons:
1. Better exchange rate: This means you will always get more money than you have got in Paypal.
2. Faster Bank Transfer: They usually transfer within 48 hours. Mostly on the same day!
If you would like to know how to setup a Payoneer account and link it with clickworker, then we have a video guide which you can refer.
Note: The video is in English

What is the minimum amount required for payment in clickworker?

Why my UHRS assessment score shows 0% even when I passed the test and also created the said live id?

Quadrant Resources

OTP doesn't arrive for live id verification. What to do?

I just created my account in Quadrant, why am I seeing a very few number of hitapps in my UHRS console?

When does Quadrant pay?

Is it necessary to add PAN Card/Tax ID details in payment section?

Payoneer

Payoneer is asking for IEC Code and to verify documents. What to do?

Oneforma

What is the payment cycle of oneforma and what is it's minimum payout?

Minimum amount of earnings that can be transferred via PayPal /payoneer is $10 USD.

If your payment does not reach $10 USD, we will accumulate the amount until you reach the minimum to transfer the amount for a maximum of three months, otherwise transfer the amount in the fourth month.

Payments are completed between the 15th and the 25th of each month for projects completed the month prior.

Miscellaneous

What are the support mail for various UHRS vendors?